Privacy Policy

1. Introduction

The Digital Transformation Center Rwanda ("DTC", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website.

2. Data We Collect

We may collect and process the following categories of personal data:

• Contact information — name, email address, phone number, and organization when you submit inquiries through our contact forms or book the space.
• Usage data — IP address, browser type, device information, pages visited, time spent on pages, and referring URLs, collected automatically through cookies and analytics tools.
• Communication records — correspondence and messages exchanged with DTC representatives.

3. Legal Basis for Processing

We process your personal data based on: (a) your consent, when you voluntarily provide information; (b) legitimate interests in operating and improving our platform; and (c) compliance with legal obligations applicable to our operations in Rwanda and Germany.

4. How We Use Your Data

Your data is used for the following purposes:

• To respond to inquiries and booking requests submitted through our platform.
• To analyze website traffic and usage patterns to improve user experience.
• To communicate updates, reports, and relevant information about DTC activities.
• To comply with legal and regulatory requirements.

5. Data Sharing

We do not sell your personal data. We may share information with: (a) MINICT and GIZ as joint initiative partners, strictly for operational coordination; (b) service providers who assist in website hosting and analytics, bound by confidentiality obligations; and (c) authorities when required by law.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for up to two years. Analytics data is retained in aggregated form.

7. Your Rights

You have the right to: access your personal data; request correction of inaccurate data; request deletion of your data; object to processing; and withdraw consent at any time. To exercise these rights, contact us at the address below.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is entirely secure.

9. Contact

For questions about this privacy policy or to exercise your rights, please contact us at dtc-rwanda@giz.de or visit us at Career Center, 7th Floor, KG 541 St, Kigali, Rwanda.

10. Updates

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Last updated: May 2026