Implementation impact
Creates a single inclusive government feedback channel that improves responsiveness, transparency, and accountability while ensuring citizens without smartphones can still access services.
Centralised Citizen Engagement Platform (Mbaza Rwanda)
Implementing
Last update · 05 Jun
- Stage
- Implementing
- Started
- Through
- Ongoing
- Partners
- 05
Objective
Mbaza Citizen Engagement
Working with
- Citizens
- low-literacy users
- feature-phone users
- public institutions
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— A note